Privacy Policy
At ELEVEN FINDS , we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our consignment clothing website (“Website”). Please read this policy carefully to understand our practices regarding your personal information.
- Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you create an account, place an order, or interact with our Website. This information is necessary for us to fulfill your orders, process payments, and communicate with you effectively.
1.2 Non-Personal Information: We may also collect non-personal information, such as your browser type, device information, IP address, and cookies. This information is used to improve our Website, analyze trends, and enhance your overall experience.
- How We Use Your Information
2.1 Personal Information: We may use your personal information to:
● Process and fulfill your orders
● Provide customer support and respond to your inquiries
● Send you important notifications and updates regarding your account and orders
● Personalize and improve your browsing experience
● Send you marketing and promotional materials with your consent
● Prevent fraudulent activities and ensure compliance with our terms of service
● Comply with legal obligations
2.2 Non-Personal Information: Non-personal information is used to:
● Improve and optimize our Website
● Analyze user trends and preferences
● Enhance the security and functionality of our Website
● Customize your experience by remembering your preferences
- Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers to help us deliver our services effectively. These providers are obligated to maintain the confidentiality and security of your information and are only permitted to use it in accordance with our instructions.
3.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, safety, or the rights, safety, or property of others.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
- Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain features and functionality of our Website.
- Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove such information from our records.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect
your information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy