• • We only provide exchange

• • As we do not have our own delivery service we rely on delivery partners like BlueDart, Delhivery, DTDC, etc
    In case of an exchange; the Delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for charges i.e ?200

• • The customer must initiate a exchange within 7 days from the date of delivery. Raise a request for Exchange by writing to us at [email protected] along with the Order ID. Shipping charged is non-refundable.

• • Items must be sent in original condition and non-damaged. Exchange will be initiated within 5 business days of receipt of item(s). once we check the quality/condition of the returned item.

• • In case the return package is lost or undelivered, eleven will not compensate for the same.

• • Products purchased on discount or sale are not eligible for exchange.

• • In the rare case of a customer receiving a damaged order, please click an image of the package and decline to accept the package. Share this with our team at [email protected] . In case the customer accepts the damaged order from the delivery executive, Curated Findings will not be able to compensate for any damages or lost of content in the package due to restrictions in the rules of the shipping company.